Over the weekend, I was logged in to one of my online accounts and noticed that one of the balances was wrong. So, I called customer service. The rep was very helpful and explained that only recent purchases and credits were included and the account status shown in the last email I received from them would eventually be incorporated. Who builds systems like that? I wonder how many calls they receive because the totals don’t match until after a periodic reconciliation process. Even in a world of nonsensical things, some things still defy explanation.