I recently received a notice from our utility company that our service agreement will soon be expiring and that they have “selected a renewal option that seems appropriate for me” that will automatically go into effect unless I contact them. But, the option they choose is 30% more expensive than what I currently have! Obviously, their definition of appropriate is very different than mine. Apparently, appropriate is equivalent to makes the most money for them. Needless to say, I’ll be selecting a different supplier before their “renewal” deadline.